POLICIES
CANCELLATIONS (RESCHEDULES)
Trip may be cancelled (rescheduled) 10 days prior to the date of the trip, resulting in a refund being issued. Any trips that are cancelled (rescheduled) less than 10 days will result in forfeited deposit. NO EXCEPTIONS.
Weather cancellations prior to departure may be rescheduled or you may request a refund. Weather cancellations will be made at the sole discretion of the Captain.
No Shows – anyone that books a trip and does not show up will automatically forfeit all funds paid.
REFUNDS
There will be NO CASH REFUNDS issued. In the event of a cancelled charter in which payment was made by cash or check, the accounting department will issue a check within 10 business days of the trip. Any Venmo transactions will be credited at the time of cancellation.
DISPUTE
Any disputes regarding charter payment or charter policies must be submitted in writing.